![]() What devices can I use with Duo?ĭuo supports authentication through Android (8+) and IOS (11+) smartphones and tablets, as well as physical authentication tokens. In order to add a device to support Duo logins, you will need to first set up a screen lock, passcode, or biometric security on your phone before authenticating to Augsburg University services. What if I don’t have a screen lock or passcode on my phone? The Duo Mobile app does not significantly affect battery usage when operating in the background because it does not persistently query for authentication requests. Is the Duo app going to drain my phone’s battery? Permissions used by the application are limited to those required for this purpose and to ensure that the device is not already compromised. No, installing the Duo Mobile app only serves to provide a second layer of authentication for Augsburg University services. Does Duo make any changes to my smartphone or allow Augsburg University to control other information on my phone? With good network connection, this all happens in a matter of seconds. Tapping accept on your phone lets Duo know it is you, and then replies to Augsburg’s system that the login is secure. Duo then sends a push notification to your smartphone app asking you to Accept or Deny the login attempt. When you login to a MFA protected service, Augsburg’s system sends an encrypted message to Duo asking for the a “second factor” of authentication. If you don’t have a smart phone, please contact your LFC or the TechDesk to discuss alternative methods. The Duo Mobile smartphone app is the recommended method since it is flexible and easy to use to authenticate. It would be much more difficult for a hacker to both know your password and have possession of your phone or another device. Adding a second factor of authentication for logins greatly improves security. Due to the global prevalence of security breaches in recent years, Duo is being used as an additional measure to protect Augsburg services. Frequently Asked Questionsĭuo is a two-factor authentication provider that helps to secure access to applications. Please visit the Device Enrollment page, the User Guide, or Duo’s documentation to learn more. To login, you’ll enter your username and then “password, access code” in the password field. Passcode – you can generate a one-time use access code within the Duo mobile app. ![]()
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